Anran app for PC

Frequently asked questions

Can I install the Anran app on a Windows PC (11/10/8/7)?

Yes. Although Anran is mainly designed for mobile, you can use it on Windows by either:

• Using Anran’s official PC client (if your camera model supports it), or

• Running the Anran mobile app via an Android emulator such as BlueStacks, LDPlayer, or NoxPlayer.

• Check your camera’s manual or Anran’s website first—many newer devices have a dedicated Windows program.
  
  

How do I download and install Anran on Windows 11/10/8/7 using an emulator?

• Download an Android emulator (e.g., BlueStacks) from its official website.

• Install the emulator and sign in with your Google account.

• Open Google Play Store inside the emulator.

• Search for “Anran” (or “AnranView” / your camera’s specific app name).

• Click Install.

• Once installed, open the Anran app from the emulator’s home screen.

• This method works on Windows 11, 10, 8, and 7 as long as your PC meets the emulator’s requirements.
  
  

How do I install the official Anran PC software on Windows?

• Go to the official Anran website or support page.

• Find the Download / Software / Tools section.

• Locate the Windows client that matches your device series (e.g., NVR, WiFi camera, POE camera).

• Download the .exe installer.

• Double‑click the file, follow the setup wizard, and allow it through Windows Defender if prompted.

• After installation, launch the program from the desktop or Start Menu.

• Always download from Anran’s official site or documents linked in the user manual, not third‑party mirrors.
  
  

How do I add my Anran camera/NVR to the app on PC?

Once the app (or PC client) is installed:

• Open the Anran app/PC software and create or log into your account (if required).

• Click Add Device or +.

• Choose the correct device type (IP camera / NVR / DVR).

• Add the device by:

• Scanning the QR code on the camera/NVR (if using the Android app in emulator), or

• Typing the Device ID / UID, IP address, username, and password.

• Tap Save / OK.

• After a few seconds, you should see the live video stream on your PC.

• Make sure the camera/NVR and your PC are on the same network for initial setup.
  
  

How do I view live video and recordings from Anran cameras on my PC?

Live view:

• Open the app or client and select your camera or NVR.

• Click Live / Preview.

• Use the controls for fullscreen, snapshot, record to PC, or audio (if supported).

• Playback recordings:

• Go to Playback / Recordings.

• Choose the device and date/time.

• Click Search or Play.

• Use the timeline to jump to specific events; you may be able to download clips to your PC.
  
  

What if Anran doesn’t work properly on my Windows PC (black screen, no sound, can’t connect)?

Try these steps:

• Network check: Confirm the camera/NVR is online and your PC has internet.

• Firewall/antivirus: Temporarily allow the Anran software or emulator through Windows Defender and any third‑party security tools.

• Update:

• Install the latest version of the Anran app or PC client.

• Update your graphics driver and Windows.

• Ports / P2P: Enable P2P / Cloud in the camera/NVR settings or open required ports if using direct IP access.

• Restart devices: Reboot the camera/NVR, router, and PC.

• Re‑add device: Delete and re‑add the camera in the app.

If problems persist, check the camera’s model number and contact Anran support with screenshots and error messages.